Privacy Policy

NorthPeak Affiliate Solutions (“NorthPeak Affiliate Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect, use, disclose, and retain in the course of operating our affiliate-marketing business in Canada. This Privacy Policy explains how NorthPeak Affiliate Solutions handles personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, substantially similar provincial privacy legislation.

1. Introduction and Company Information

This Privacy Policy applies to personal information collected by NorthPeak Affiliate Solutions in connection with our website, communications, affiliate-marketing services, lead generation activities, partner relationships, advertising operations, and related business functions.

• Legal name: NorthPeak Affiliate Solutions
• Business type: Affiliate-Marketing
• Address: 245 King Street West, Suite 1800, Toronto, ON M5V 1J9, Canada
• Email: [email protected]
• Phone: +1 (416) 782-5943

By interacting with our website, services, or communications, you acknowledge that your personal information may be collected, used, disclosed, and stored as described in this Privacy Policy.

2. Data Collection and Processing

NorthPeak Affiliate Solutions may collect personal information directly from you, automatically through your use of our website or digital properties, and from third parties where permitted by law.

Depending on the context, we may collect the following categories of personal information:

• Contact information: name, email address, phone number, mailing address, and similar identifiers.
• Business and professional information: company name, job title, role, and affiliation details.
• Communication data: messages, inquiries, feedback, and correspondence with us.
• Technical data: IP address, browser type, device identifiers, operating system, language settings, access times, and log data.
• Usage data: pages viewed, clicks, referral sources, session duration, interaction patterns, and campaign engagement.
• Marketing and preference data: consent choices, subscription preferences, and response to promotional communications.
• Affiliate and conversion data: tracking identifiers, referral information, campaign performance data, and transaction or conversion events associated with affiliate-marketing activities.

We may collect information through forms, email, phone calls, cookies, pixels, tags, analytics tools, affiliate tracking technologies, and similar methods. Where required, we obtain consent before collecting or using personal information for certain purposes.

3. Purpose of Data Processing

NorthPeak Affiliate Solutions processes personal information for the following purposes:

• to provide, operate, and improve our affiliate-marketing services;
• to communicate with you and respond to inquiries;
• to manage business relationships with clients, publishers, advertisers, and partners;
• to track referrals, leads, conversions, commissions, and campaign performance;
• to analyze website traffic, user behavior, and marketing effectiveness;
• to personalize content, offers, and communications where permitted;
• to maintain security, prevent fraud, and detect unauthorized activity;
• to comply with legal, regulatory, tax, accounting, and contractual obligations;
• to enforce our agreements and protect our rights, property, and operations;
• to send marketing communications, subject to applicable consent and anti-spam requirements;
• to administer cookies and similar technologies, where required by law.

We only use personal information for purposes that a reasonable person would consider appropriate in the circumstances.

4. Legal Basis for Processing

Under Canadian privacy law, NorthPeak Affiliate Solutions generally relies on consent, contractual necessity, legitimate business purposes recognized under applicable law, and legal obligations to process personal information.

Depending on the circumstances, our processing may be based on one or more of the following:

• Consent: where you have given express or implied consent for a specific purpose.
• Performance of a contract: where processing is necessary to provide services or fulfill an agreement.
• Legitimate and reasonable purposes: where permitted under applicable Canadian privacy law and not overridden by your interests or rights.
• Legal or regulatory obligations: where processing is required to comply with applicable laws, court orders, or lawful requests.

Where consent is the basis for processing, you may withdraw it at any time, subject to legal or contractual restrictions and reasonable notice.

5. Data Sharing and Third Parties

NorthPeak Affiliate Solutions may disclose personal information to third parties only as necessary and in accordance with applicable law. These third parties may include:

• service providers that support hosting, analytics, customer relationship management, email delivery, security, and IT operations;
• advertisers, publishers, affiliate networks, and campaign partners involved in affiliate-marketing activities;
• payment processors, accounting providers, and professional advisors;
• regulators, law enforcement, courts, or other authorities where required or permitted by law;
• successors, acquirers, or counterparties in connection with a merger, acquisition, financing, reorganization, or sale of assets.

We require third parties that process personal information on our behalf to protect it through appropriate contractual, technical, and organizational safeguards. We do not sell personal information in exchange for money; however, certain advertising or affiliate tracking activities may involve disclosures that are necessary for campaign attribution and performance measurement.

6. Data Transfer to Third Countries

NorthPeak Affiliate Solutions may store, process, or disclose personal information outside of Canada, including in the United States and other jurisdictions where our service providers, affiliate partners, or technology vendors operate.

When personal information is transferred outside Canada, it may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulatory authorities there. We take reasonable steps to ensure that such transfers are protected by contractual safeguards, security measures, and privacy practices appropriate to the sensitivity of the information.

7. Storage Duration

NorthPeak Affiliate Solutions retains personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, to resolve disputes, to enforce agreements, and to maintain business records.

Retention periods may vary depending on the type of information and the purpose for which it is used. In general:

• contact and inquiry records are retained for as long as needed to manage the relationship and follow up;
• affiliate, conversion, and campaign records are retained for accounting, reporting, and contractual purposes;
• technical and analytics data are retained for operational, security, and performance analysis purposes;
• records required by law may be retained for the period required by applicable legislation.

When personal information is no longer required, we take reasonable steps to securely delete, anonymize, or de-identify it.

8. User Rights

Subject to applicable law, you may have the following rights regarding your personal information held by NorthPeak Affiliate Solutions:

• Access: to request confirmation of whether we hold personal information about you and to obtain a copy.
• Rectification: to request correction of inaccurate, incomplete, or outdated information.
• Erasure: to request deletion of personal information where legally permissible.
• Restriction: to request limits on certain processing activities in appropriate circumstances.
• Data portability: to request a copy of certain information in a structured, commonly used format where applicable.
• Objection: to object to certain processing, including some direct marketing activities, where permitted by law.

To exercise any of these rights, please contact us using the details in the Contact Information section. We may need to verify your identity before responding. We will respond within a reasonable time and in accordance with applicable legal requirements.

9. Withdrawal of Consent

Where we rely on your consent to process personal information, you may withdraw that consent at any time by contacting NorthPeak Affiliate Solutions or by using any unsubscribe or preference-management mechanism we provide.

Please note that withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal. In some cases, if you withdraw consent, we may no longer be able to provide certain services or communications.

10. Right to Complain

If you have concerns about how NorthPeak Affiliate Solutions handles your personal information, we encourage you to contact us first so we can attempt to resolve the issue promptly and fairly.

You may also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or, where applicable, a provincial privacy commissioner. We encourage you to contact us before escalating a complaint so that we can address your concerns directly.

11. Data Security

NorthPeak Affiliate Solutions uses reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

These measures may include, as appropriate:

• access controls and authentication measures;
• encryption in transit and, where appropriate, at rest;
• secure hosting and network protections;
• staff confidentiality obligations and privacy training;
• monitoring for suspicious or unauthorized activity;
• vendor due diligence and contractual safeguards.

However, no method of transmission or storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security.

12. Contact Information

If you have questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact NorthPeak Affiliate Solutions at:

• NorthPeak Affiliate Solutions
• 245 King Street West, Suite 1800, Toronto, ON M5V 1J9, Canada
• Email: [email protected]
• Phone: +1 (416) 782-5943

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.

13. Changes to Privacy Policy

NorthPeak Affiliate Solutions may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make material changes, we will take reasonable steps to notify you, which may include posting the updated policy on our website and updating the effective date.

Your continued use of our website or services after an updated Privacy Policy becomes effective indicates your acknowledgment of the revised terms, to the extent permitted by law.

Effective date: May 25, 2026